Anti-Spam Policy
Spamming is the sending of unsolicited commercial communications.
- UpSolv believes that spamming puts all the actors in the wireless industry at risk. UpSolv does not accept spamming traffic; evidence of a customer sending spam messages will result in immediate suspension of the service and/or termination of the contract between that customer and UpSolv.
- UpSolv is of the philosophy that no SMS, EMS or MMS should be sent to a mobile subscriber without having previously obtained her/his consent.
- UpSolv’s customers are encouraged to set up a simple and inexpensive opt-out procedure allowing mobile subscribers to stop receiving SMS, EMS, and MMS when they no longer wish to.
- UpSolv’s customers must at all times comply with applicable laws and regulations concerning the collection, processing, and use of personal data.
- SMS, EMS, and/or MMS related to marketing campaigns must at all times unequivocally indicate who is sending them and clearly indicate the price of the service promoted in accordance with advertisement legislation.
- UpSolv strongly recommends that customers adhere to at least one direct marketing code of practice. In any case, the text or images displayed must not be misleading, and must straightforwardly describe or illustrate the services offered.
- Breach or suspected breach of this anti-spamming policy will cause immediate suspension of service. If a breach is evident, customer’s contract will be terminated immediately. UpSolv also reserves the right to initiate legal proceedings against the sender.
- UpSolv is convinced that building a trust-based relationship between mobile subscribers, network carriers, and service providers is paramount to the success of the wireless industry. This policy will be interpreted in accordance with this principle.
Last updated October 19, 2006
